We were an urgent need of a french speaking customer service specialist due to a very significant increase in orders on our shop. Vincent various experiences and skills were instrumental on handling this critical moment for our company. He proved to be very competent and trustworthy addition to our team. I'm very impressed by how fast he was able to jump in and start handling tickets and offer solutions to our customers. I highly recommend this very talented person, he knows how to handle smoothly any type of customer.